Unit Sizes and Pricing
7' x 7' unit
10' x 12' unit
12' x 12' unit
12' x 13' unit
Facility Details & Reviews
Self Storage 1 - San Francisco
- Elevator available
- Free use of truck ($20-mile limit)
- Fenced and lighted
- Video cameras on site
- Electronic gate access
- Handcarts available
- Moving supplies for sale
- Spanish speakers on staff
- Email billing available
- Rent due on same day each month per lease start
- Auto-pay available
- Insurance required
- Insurance available
- Homeowners/renters insurance accepted
- Cash accepted
- Checks accepted
- Credit cards accepted (Visa, Mastercard, AMEX, Discover)
|Sun||11:00 AM - 4:00 PM|
|Mon||9:00 AM - 5:30 PM|
|Tue||9:00 AM - 5:30 PM|
|Wed||9:00 AM - 5:30 PM|
|Thu||9:00 AM - 5:30 PM|
|Fri||9:00 AM - 5:30 PM|
|Sat||10:00 AM - 6:00 PM|
|Sun||7:00 AM - 7:00 PM|
|Mon||7:00 AM - 7:00 PM|
|Tue||7:00 AM - 7:00 PM|
|Wed||7:00 AM - 7:00 PM|
|Thu||7:00 AM - 7:00 PM|
|Fri||7:00 AM - 7:00 PM|
|Sat||7:00 AM - 7:00 PM|
Customer Reviews 78
Very clean, very thorough onboarding, smooth move in.
Couldn't have expected anything more. Very clean, convenient, and thorough instructions. I'd definitely use them again.
Love the unit. Clean and perfect temp
I booked with Storage 1 and at the last minute realized I needed a bigger unit. There were able to upgrade me at a moment's notice. Everyone was extremely friendly, the premises are secure and clean. Would recommend!
I made my reservation online, and they were super helpful when I called with a couple clarification questions. The space is clean and I had no problems moving my stuff into storage. I haven't gone back since I initially stored my stuff a few days ago, but it seems like it'll be an easy process when I do need to access my storage unit.
Great customer service, all things explained and questions answered ahead of time.
I wish my building was open til 7pm like the second building in my facility.
Self Storage is the best place in San Francisco to store your stuff. It's a clean secure building with ample parking in a good location. Highly recommended!
Manager said we could "receive" our unit prior to move-in day so that the moving in process could be faster since we were paying our movers by the hour. He also said that billing would not begin until we moved in. That really was helpful .
clean storage facility. secure. a little hard to find at first though you can see facility from freeway. staff very helpful
The guy at the front desk was very friendly and nice.
Very well run facility with friendly staff.
Great elevator and ample enough carts to use.
I have lived in the area for years and it wasn't until about almost 9 months ago I had to store my stuff somewhere, I thought about Self Storage 1. From the first time I walked in until now, I've had nothing but the best customer service from Paul, Carmen, and Jackie. The hospitality and the positive vibes that they bring makes coming to this facility comfortable for me. They're all friendly and any question you have they will answer it to their best knowledge. They're here to accommodate and provide the best customer service to make sure that the customer is satisfied 100%. The entire facility is clean, safe, secure, the unit I have is the perfect size, free truck to move your things in, discount for the first 3 months, free candy and pens... I mean I can keep going on. If you're in the area, going out of the state or country, and looking for a great storage place in San Francisco to store your belongings, I recommend stopping in at Self Storage 1 on Egbert St. You will not be disappointed.
Staff are friendly, the prices are good, and it's a very secure and clean facility. Easy to access.
Facility feels secure. Great customer service.
Clean environment with good lighting. There are various sizes of units to fit one's needs. Cost for packing boxes, padlocks, etc are reasonable. There are plenty of carts available for customer use. Staff is helpful, but sparse on weekends when you would think there should be more staff. There is a very large parking lot which can be accessed only by an assigned customer code. Use of the elevator also requires a customer code. I have always felt safe in the facility. Never had any problems. Also, new customers get a complimentary use of the hauling truck.
The cost of my unit continues to go up... when will it stop!
The place is very easy to get in and out of. Space is always clean and the units are dry, unlike many outdoor places. Security seems very good.
All was friendly
A clean, secure facility with a personable, professional service staff. The customer service staff go the extra mile to answer all questions and provide top-notch service.
The service and property is great, clean and easy to get in/out of but the prices are crazy!
I moved in to a ground floor unit, which eventually was flooded so I was forced to move to a different unit on the second floor - without any help or support AND I was charged MORE for the new, SMALLER unit. I'm not a very happy customer.
I was so tired of looking for a safe place to storage my husbands tools ! A friend of my told me about self storage ! So glad I made this decition.
Self Storage 1, and outstanding storage facility, a first class management team assure correct pricing concerning all units. The facility is kept ship shape and clean all round, including bathrooms, all walk areas, parking area and office area. The staff are a professional team that will take care of all your self storage needs, including but not limited to, carts, cardboard boxes of all standard sizes, cardboard box kit sets, bubble wrap, dish and plate sleeves, plastic stretch wrap of two sizes, individual unit door pad locks, etc etc. A wonderful full size elevator for your convenience, refreshing drinking water situated within the spacious office area, and the not to be beaten superb fresh coffee,on the house. First Class, self storage 1.
Good place but they should not continue to increase prices every 6 months
I think its one of the best places even though the prices are a lil high i still think that its a friendly place. Custoner service not bad either...LOL.. JK
Self storage One is a modern, clean facility that is easy to access and feels very secure. The staff is helpful when needed and respectful. I always feel safe
Very clean and efficient. Great customer service. A bit pricey but most storage spaces trustworthy of leaving your valuables will require an investment. The added security technology and low stress access are worth it. Customer service is excellent. If you have to wait for another customer to complete their business, you are acknowledged and promptly served when an agent becomes available.
Overall, I have had a great experience with storage 1.
all of my interactions with customer services have been helpful and courteous. it doesnt matter if the contact is face to face or on the phone. all of my exchanges have been positive.
It is nice to know that there is a good storage facility in San Francisco. They have good size units and are very clean.
Good storage arrangement and friendly staff
Pleasant staff, great location willing to work with me.
The hours are too limited and I don't like how much the rent on my unit has gone up. Also, while I know it was for my own security, this was literally the hardest place for me to change my name when I got married. And I accidentally left my framed college and graduate school diplomas in bubble wrap in the hall (admittedly my fault). Once I realized, I called and the woman at the desk said they throw away any left in the hall. They had my names printed right on them. It would have been nice if they called me. Otherwise, people are friendly and the place is clean, so I guess I can't really complain.
Raising rent the only thing not perfect
Price is too high per square foot. Unit sizes are too limited.
The associates are helpful, pleasant and knowledgeable. The facility is large, clean and organized. It was a plus that they provide a moving truck to use on move-in.
price too high! Consideration should be given to long time customer not ongoing increases. calling and e-mails way too much
manager and office employee on the top of the customer service.
The were very nice, they offered me coffee and understood what I was looking for.
For the past several years we've continued to rent two spaces at the facility. The managers are friendly, helpful and responsive in all of our interactions. Large modern freight elevator and moving carts are readily available. The facility is clean, well lit, accessable and very secure. We wouldn't think of going anywhere else.
I have been more than satisfied with the service I have received to date.
I've been here about 10 years storing things for my business and personal things that won't fit in the tiny SF apartments. I get a rent increase every 6 months of 6-20%. It's quiet and secure and relatively clean except for the moths. I DON'T like being dinged every 6 months and am looking for another storage facility. They know it's hard to move your stuff and so they think they can raise the rates whatever they want because you won't move. Staff is nice but management will eventually raise their rates right out of business.
Your people at the facility and very helpful and friendly. Your customer service people on whatever network you use are not so and feel so stuck with their script they are not helpful.
It's a nice facility. I think the company acts in bad faith because they raise the monthly rent too often.
This company has good clean units. I love the security process. Appreciate the 3 month discount. The staff has been friendly and the equipment has always been available. So far this unit has met all my needs.
I really appreciated how the guy we talked to was very up front with us about everything, he was extremely friendly and made sure we understood every single fee or charge that was going to be included before we even began looking at the unit. We took a look at the unit which is exactly what you'd expect from a storage facility, nice and clean as well. There is parking around the back for you to unload your car or truck (including the free truck available with move in). Overall great experience
like their staff, very helpfull, price reasonable
The best I have seen so far - very professional.
While the registration process can seem very time-consuming, I feel it provides a sense of security that customers are well informed and that records are thoroughly and scrupulously maintained. I really enjoyed the convenience of the free moving truck which was included in my initial move-in.
My expectations were met from the first time I walked into the building. I was greeted and prorerly and they were very helpful with any questions that i had. Its a very clean and quite establishment. I was impressed with the security and feel very at ease with my belongings there .i definitely would recommend this to family and friends.
They start you off cheap, but they jack the price up after 6 months which they don't warn you about. Possibly every 6 months. Do they all do this?
Really impressed with the straightforward service these guys have provided thus far. I was ready for the bait-and-switch act and have been happily surprised that they do exactly what they promise. Phew!
After a long day of moving, I was helped along every step of the move in process. Customer service here was really excellent. Definitely recommended.
Got there almost closing time on a Saturday to pay for my storage in advance. We were the last customer for the day and Paul was very accommodating and really knows his trade. Went through the paperwork in a breeze thanks to Paul. The walk- through impressed me the most. First thing that caught my attention is how the storage where my unit Is in smells so good and clean! The building itself is well lighted and secure. Overall a great experience! I would recommend it to all!
Hard to find entrance to check in
Love it! Easy to get around and park. My only complaint is the elevator gets backed up with other folks, so, give yourself extra time. But, overall, a really nice facility!
Safety is paramount, this place offers that.
Easy check-in process, friendly staff and clean facility!
The facility was clean, very secure, and Paul and his staff were helpful.
Really treated with kindness and helped get the best deal. Great clean facility and easy to use!
I found my experience to be good overall but with one major glitch - I received a one month free as a AAA member and there was nothing, no fine print, that indicated a minimum two month commitment. I made sure of this when I was contacted by the storage facility. The woman I spoke to told me I could just be there for the first month, which was an important detail to me as I only need the storage very temporarily. Unfortunately there was nothing in "their notes" indicating that we had spoken about this detail and so the two month commitment was enforced. The woman who was working there was nice and apologetic but this kind of thing is frustrating and a mistake I feel the customer should not have to pay for. For this deal, the "two month commitment" should be stated as a condition of the storage rental.
The pricing is fair, the place is clean, it seems to have high security, but none of that makes up for the horrible customer service provided by this company. It seemed as if the lady you check in with (Carmen) was purposely trying to make it as inconvenient as possible for me. After promising me a price over the phone, she changed her mind when I arrived. I called while I was driving in a moving truck from San Diego, and she told me if I arrived too long after 3:30pm, that she would not check me in and I would have to wait until 9:00am the following morning. Even though the office hours are published as 11am-4pm on Sundays. It seems like she just wanted to go home early and would not stay a minute longer than she had to, to help a customer.
I'm going to have to place a wait and see review on this place. Although, it seems clean and has ample security protocols; I did spot a possible tenant but improbable floor roamer on a bicycle, 10 minutes before the facility goes on lock-down. Additionally, I have heard that they increase unit rents at this place quite often (at least once a year) and I believe that the price is a bit steep so it will have to be justifiably assessed as to how prudent and manageable this will be. Thanks; more to follow.
So far it has been a pleasant experience , no hidden cost or surprises, the only thing that would make it better would be to have extended access hours or 24 hour access would be really awesome.
I went from paying $245/month to $115/month
Particular storage was very far from the only elevator. That made the move about twice as long.
Very courteous staff.
Helpful staff and service is done quickly.